Oneida Forums & FAQ

Does Oneida offer free returns? What's their exchange policy?

Yes, Oneida does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out Oneida's homepage for additional pages with information on returns and exchanges.
Knoji Staff answered this on Jun 17, 2017 Posted in Oneida1 answer — Last reply 1 months ago

Does Oneida offer discounts to military families and veterans?

You can check this page for more information about Oneida's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special off...
Knoji Staff answered this on Jun 17, 2017 Posted in Oneida1 answer — Last reply 1 months ago

Does Oneida offer free shipping?

Yes, Oneida does offer free shipping all the time. You can read more about Oneida's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on Oneida's hom...
Knoji Staff answered this on Jun 17, 2017 Posted in Oneida1 answer — Last reply 1 months ago

What products and services does Oneida sell / offer?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

Where is Oneida located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

How trustworthy is Oneida? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

How much traffic does Oneida's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

Where can I find Oneida's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

What are Oneida's shipping rates and policies? Do they ship internationally? Do they ship on time?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

What are Oneida's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 55 months ago

Does Oneida create its flatware in the United States?

No - they closed all their factories here in the USA - just look at the history section of oneida.com - ALL flatware is outsourced from countries such as Vietnam - 
Dan Kluse answered this on Jan 31, 2013 Posted in Oneida2 answers — Last reply 58 months ago

Does Oneida also sell serving pieces like platters and salad bowls?

Oneida sells a line of tableware and most of these lines include the options of salad bowls and platters.  Their dinnerware is not quite the same as fine china in that it is dishwasher safe and not easily breakable, but most of their tableware is good quailty and comes with these essential matc...
Teresa Conti answered this on Aug 30, 2012 Posted in Oneida1 answer — Last reply 64 months ago

Does Oneida offer monogrammed flatware?

At this time, Oneida is not offering monogramed flatware.  Silverplate is also no longer a product of their line.  With their new policy of sourcing out the manufacture of their products, it is not possible to set up special orders needed to do this.  Many of their old silverware patt...
Teresa Conti answered this on Aug 30, 2012 Posted in Oneida1 answer — Last reply 64 months ago

Does Oneida have a flatware replacement service?

Oneida offers a lifetime limited warranty on their flatware.  If any piece fails to perform, customers can return the piece with a proof of purchase to Oneida Ltd.  Oneida Ltd. will, at its option, replace the affected piece (not the complete set) at no charge. A similar piece will be used...
Amy Russell answered this on Aug 30, 2012 Posted in Oneida1 answer — Last reply 64 months ago

Does Oneida offer a mobile app for iPad, iPhone and Android?

No, Oneida does not offer or sell mobile app for iPhone, iPad and Android. In the Oneida Review by Iris MacCammon, she explains what Oneida's products and services are: "As one of the largest retailers of flatware, Oneida supplies the majority of North America’s food ...
BlogWriter answered this on Aug 27, 2012 Posted in Oneida1 answer — Last reply 64 months ago

Does Oneida LTD - Flatware accept debit cards or personal checks?

Oneida accepts several different payment methods including: Visa, MasterCard, Discover, American Express, JCB, and Maestro/Solo. Personal checks and money orders are not accepted. Debit cards are only accepted if they carry the Visa or MasterCard logo. PIN numbers cannot be used. Paypal is also acce...
Daughter of Maat answered this on Jul 30, 2012 Posted in Oneida1 answer — Last reply 65 months ago

Does Oneida LTD - Flatware accept PayPal?

Yes, Onedia LTD glady accept PayPal as payment method. They offer two payment method at checkout time: Credit cards and PayPal. You can select PayPal at checkout time to proceed to complete your order.  PayPal is the most secure and fast method to get paid for online shopping. Y...
answered this on Jul 27, 2012 Posted in Oneida1 answer — Last reply 65 months ago

Does Oneida LTD - Flatware ship internationally? Which countries do they ship to?

However, they have partnered with FiftyOne who does sell their products internationally.   
April Carson answered this on Jun 28, 2012 Posted in Oneida2 answers — Last reply 66 months ago

Does Oneida LTD flatware have an online gift registry for weddings and such?

They do have a gift registry at their website www.oneida.com.  You can also order some patterns not found in the stores.  This is helpful if you want to match a long time family pattern.  Some patterns come in both silver and every day stainless steel designs.  Some people like h...
Teresa Conti answered this on May 23, 2012 Posted in Oneida1 answer — Last reply 67 months ago

Does Oneida LTD flatware have an affiliate program and how do they structure it?

Yes, Oneida LTD flatware does have an affiliate program. To join this affiliate program, you have to apply to be a commission Junction Affiliate. Once you have been approved you may log-in to your account and begin setting up with the ONEIDA affiliate program.You can select ads to be place...
Amit Anil Rivankar answered this on May 23, 2012 Posted in Oneida1 answer — Last reply 67 months ago

What is Oneida LTD - Flatware's return / refund / exchange policy?

Returning Oneida LTD Flatware is relatively straightforward, particularly if the item was damaged or defective.  Here is their policy from the website: Oneida Ltd. Internet, Telephone and Mail Order Return Policy Any unused merchandise or merchandise damaged during shipment may be returned to...
Annie Hintsala answered this on May 23, 2012 Posted in Oneida1 answer — Last reply 67 months ago

What products and services does Oneida LTD - Flatware sell / offer?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 69 months ago

What are the main advantages / key differentiators of Oneida LTD - Flatware?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 69 months ago

What are sites / companies similar to Oneida LTD - Flatware? How do they compare?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 69 months ago

What are Oneida LTD - Flatware's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in Oneida1 answer — Last reply 69 months ago

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